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Native Taste Natural Tea

TERMS OF SERVICE

Welcome to Native Taste Natural Tea. By accessing our website, placing an order, or using any of our services, you agree to the terms outlined below.

Eligibility

By using this website, you represent that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

Product Information

We strive to ensure all product descriptions, images, pricing, and availability information are accurate. However, we do not warrant that all information is error-free, complete, or current.

We reserve the right to modify, discontinue, or update products, pricing, and content without prior notice.

Health Disclaimer

Our teas and herbal products are offered for general wellness and enjoyment purposes only. Statements regarding our products have not been evaluated by the U.S. Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease.

Customers should consult a qualified healthcare professional before using any herbal or specialty tea products, especially if pregnant, nursing, taking medications, or managing a medical condition.

Orders and Payments

All orders are subject to acceptance and availability. We reserve the right to refuse, limit, or cancel any order at our sole discretion. All prices are listed in U.S. Dollars (USD). Applicable taxes and shipping fees will be calculated at checkout.

Intellectual Property

All content on this website, including logos, trademarks, text, graphics, images, product names, and designs, is the exclusive property of Native Taste Natural Tea and may not be copied, reproduced, distributed, or used without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, Native Taste Natural Tea shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our total liability for any claim shall not exceed the amount paid for the product or service giving rise to the claim.

Governing Law

These Terms shall be governed and interpreted under the laws of United States, without regard to conflict of law principles.

PRIVACY POLICY

Information We Collect

We may collect the following information:

• Name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment information

• IP address

• Browser and device information

• Website usage and analytics data

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Send order confirmations and updates

• Improve website functionality and customer experience

• Prevent fraud and unauthorized activity

• Comply with legal obligations

Sharing Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers, including payment processors, shipping carriers, website hosting providers, analytics providers, and legal authorities when required by law.

Data Security

We implement commercially reasonable security measures to protect your information. However, no online transmission or storage system can be guaranteed 100% secure.

Your Rights

Depending on your location, you may have rights regarding access, correction, deletion, or restriction of your personal information as provided by applicable law.

SHIPPING POLICY

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Delivery Estimates

• United States: 3–7 business day

• International Orders: 7–21 business days

Delivery times are estimates only and are not guaranteed.

Shipping Delays

We are not responsible for delays caused by shipping carriers, customs processing, weather events, labor disruptions, or other circumstances beyond our control.

Address Accuracy

Customers are responsible for providing accurate shipping information. Additional shipping charges may apply if an order must be re-shipped due to incorrect address information.

Lost or Damaged Packages

If your order arrives damaged or appears lost in transit, please contact us within 7 days of the expected delivery date.

RETURN & REFUND POLICY

Food Safety Policy

Because our products are consumable food items, we generally do not accept returns of opened products.

Eligible Refunds or Replacements

Refunds, replacements, or store credit may be issued when:

• The wrong item was received

• The item arrived damaged

• The product is defective

• An error occurred during fulfillment

Refund Requests

Refund requests must be submitted within 14 days of delivery and should include:

• Order number

• Description of the issue

• Photos of the product and packaging when applicable

Non-Refundable Items

We do not offer refunds for:

• Opened tea products

• Products damaged due to misuse

• Orders shipped to incorrect addresses provided by the customer

• Shipping delays beyond our control

Order Cancellations

Orders may be canceled before shipment. Once an order has been shipped, cancellation is no longer possible.

By using this website or purchasing from Native Taste Natural Tea, you acknowledge and agree to these Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.